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Providing best-in-class workers’ comp insurance coverage to Louisiana businesses

As Louisiana's largest provider of workers' compensation insurance, we specialize in the coverage, resources, and customer service to better Louisiana one business and one worker at a time.

Resources
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Mitigating workplace injury begins with education and training.

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Our full collection of articles, forms, and guides.

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General Education

The services and programs all policyholders should be aware of.

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Our comprehensive suite of resources is focused on equipping businesses for success and keeping workers safe and informed.

There are many ways to identify the right resource for your needs.  

About

Join the LWCC team

We're always looking for purpose-driven people.

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About Us

We’re a company founded on and driven by deep purpose.

The LWCC Difference

Learn why LWCC is unlike any other workers’ comp provider.

Our Team

Meet the industry experts of our company.

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Get help in a way that works for you.

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Read the latest updates across our organization.

Careers

Discover our values, culture, and benefits.

We’ve been bettering Louisiana one business and one worker at a time since day one.

Over 30 years later, we’ve done more than help stabilize the market to get Louisiana working. We’ve committed our future to helping Louisiana thrive.

Louisiana Loyal
About Louisiana Loyal

Learn more about our purpose-driven movement.

Initiatives

Using our voice, resources, and partnerships to elevate Louisiana.

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Celebrating Louisiana’s stories of success and progress.

Lance Trotti: Committed to Clients, Connected to Community

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OneDay 2025: Moving FORWARD Together

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A movement to celebrate and elevate Louisiana.

We are loyal to Louisiana’s businesses, workers, and future. Our commitment to Louisiana calls on us to seek new opportunities to elevate our state. Join us!

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CONTACT

Terms of Use

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AGREEMENT BETWEEN USER AND LWCC

The LWCC Web Site is comprised of various Web pages operated by LWCC.

The LWCC Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the LWCC Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

LWCC reserves the right to change the terms, conditions, and notices under which the LWCC Web Site is offered, including but not limited to the charges associated with the use of the LWCC Web Site.

LINKS TO THIRD PARTY SITES

The LWCC Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of LWCC and LWCC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. LWCC is not responsible for webcasting or any other form of transmission received from any Linked Site. LWCC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by LWCC of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the LWCC Web Site, you warrant to LWCC that you will not use the LWCC Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the LWCC Web Site in any manner which could damage, disable, overburden, or impair the LWCC Web Site or interfere with any other party's use and enjoyment of the LWCC Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the LWCC Web Sites.

USE OF COMMUNICATION SERVICES

The LWCC Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

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  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.

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LWCC has no obligation to monitor the Communication Services. However, LWCC reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. LWCC reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

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LWCC reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in LWCC's sole discretion.

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Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. LWCC does not control or endorse the content, messages or information found in any Communication Service and, therefore, LWCC specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized LWCC spokespersons, and their views do not necessarily reflect those of LWCC.

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Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

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MATERIALS PROVIDED TO LWCC OR POSTED AT ANY LWCC WEB SITE

LWCC does not claim ownership of the materials you provide to LWCC (including feedback and suggestions) or post, upload, input or submit to any LWCC Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting LWCC, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

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No compensation will be paid with respect to the use of your Submission, as provided herein. LWCC is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in LWCC's sole discretion.

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By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE LWCC WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LWCC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE LWCC WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE LWCC WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

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LWCC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE LWCC WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. LWCC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LWCC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE LWCC WEB SITE, WITH THE DELAY OR INABILITY TO USE THE LWCC WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE LWCC WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE LWCC WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LWCC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE LWCC WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE LWCC WEB SITE.

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SERVICE CONTACT: information@lwcc.com

TERMINATION/ACCESS RESTRICTION

LWCC reserves the right, in its sole discretion, to terminate your access to the LWCC Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Louisiana, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Baton Rouge, Louisiana, U.S.A. in all disputes arising out of or relating to the use of the LWCC Web Site. Use of the LWCC Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and LWCC as a result of this agreement or use of the LWCC Web Site. LWCC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of LWCC's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the LWCC Web Site or information provided to or gathered by LWCC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and LWCC with respect to the LWCC Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and LWCC with respect to the LWCC Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the LWCC Web Site are: Copyright 2021 LWCC and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

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Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

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LWCC is a private, nonprofit mutual insurance company and the largest workers’ compensation carrier in Louisiana. Our purpose is to help Louisiana thrive.

Corporate HQ

2237 South Acadian Thruway
Baton Rouge, LA 70808
225-924-7788

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© 2021, LWCC. All rights reserved.

Contact LWCC

There are many ways to get in touch with our team.

Call
Email
Mail
Log in

225-924-7788

800-519-7787 (toll free)

Representatives are available to assist you Monday-Friday, 8AM-5PM. Please call and follow the prompts to get your message to the right department.

Policy billing

Press 1

Making a payment on your policy, or if you have a question regarding the balance on your invoice

Claims

Press 2

Reporting a new claim

Then Press 1

If you are an injured worker

Then Press 2

If you are policyholder or agent

Then Press 3

If you are a medical provider

Then Press 4

Form 1010 or Utilization Review

Then Press 1

Medical Bill Status

Then Press 2

Electronic or previously mailed payment

Then Press 3

Premium audit

Press 3

Scheduling or rescheduling an audit, checking audit status, or for general audit questions

Agents

Press 4

For agent partners experiencing online issues or with questions related to your agency

Policyholder services

Press 5

Inquiring about policy status, classifications, rating, loss runs, or if you have general policy questions

Company directory

Press 6

Reaching a specific employee at LWCC by name by locating them in the company directory

All other calls

Press 0

billingrequest@lwcc.com

Making a payment on your policy, or if you have a question regarding the balance on your invoice

onlineclaims@lwcc.com

For reporting a new claim or to determine which claim rep is assigned to a file

audits@lwcc.com

For inquiries and questions regarding your premium audit

information@lwcc.com

For policy status, coverages, loss runs, and all other inquiries

safetyrep@lwcc.com

For inquiries or questions for LWCC’s Safety Services department

bindingdocs@lwcc.com

For submitting signed Non-Election Notice, Personal Guaranty, or other required documents when binding an LWCC policy

agentofrecord@lwcc.com

For submitting completed Agent of Record letter forms

Regular Bill Payments

LWCC
P.O. Box 919142
Dallas, TX 75391-9142

For mailing standard payments to LWCC. Please include the payment coupon from the bottom of your invoice. Make checks payable to LWCC and write your policy number on the check.

Overnight Bill Payments

JP Morgan Chase
Attn: LWCC — LB #919142
14800 Frye Road, 2nd floor
Ft. Worth, TX 76155

For mailing payments to LWCC for overnight processing. Please include the payment coupon from the bottom of your invoice. Make checks payable to LWCC and write your policy number on the check.

Medical Billing

LWCC
Attn: Medical Bill Review
PO Box 2939
Clinton, IA 52733

For mailing all HCFA, UB and dental bills for bill review. Please include medical records related to the dates of service on the bills, including reconsiderations.

General Claims Mail

LWCC
PO Box 98052
Baton Rouge, LA 70808

For mailing all injured worker forms, reports, reimbursements, and bills.

Manage your policy online

Policyholders and agents can log in to gain full access to current information regarding LWCC policies and workers’ comp claims.

Click here to log inClick here to register

Corporate Headquarters

2237 South Acadian Thruway
Baton Rouge, LA 70808

Business Hours

8:00AM – 5:00PM
Monday – Friday

Corporate Headquarters

Facebook

LinkedIn

Report a Claim

Getting accidents reported immediately is very important. LWCC offers you several quick, easy ways to report claims. We will take care of the filing requirements and deadlines with state or federal agencies on your behalf.

Report Online
Report by Email
Report by Fax
Report by Phone

The fastest way to report a claim.

Log in to your account, select “report claim,” and fill in the details about the accident being reported. Our expert claims team will do the rest.

Click here to log in

Don’t have a login?

All policyholders are invited to create an account login. In addition to reporting claims quickly and easily online, you’ll also gain access to policy actions, information, and documents.

Click register for an account
STEP 1

Access and fill out the First Report of Injury or Illness Form

Complete this form, distributed by Louisiana Workforce Commission’s Office of Workers’ Compensation, to begin the claim reporting process.

Click here access the form
STEP 2

Email the form to onlineclaims@lwcc.com

If you’re sending attachments with the form, please include the injured employee’s name and your policy number for identification purposes.

If necessary, an LWCC claims service professional will call you within 24 hours to discuss the injury.

STEP 1

Access and fill out the First Report of Injury or Illness Form

Complete this form, distributed by Louisiana Workforce Commission’s Office of Workers’ Compensation, to begin the claim reporting process.

Click here access the form
STEP 2

Fax the form to 225-231-2301

If you’re sending attachments with the form, please include the injured employee’s name and your policy number for identification purposes.

If necessary, an LWCC claims service professional will call you within 24 hours to discuss the injury.

Call 225-924-7788

800-519-7787 (toll free)

then press 2, then press 1

Our toll-free, 24-hour Claims Reporting Hotline puts you in touch with a friendly claims service professional who will obtain your information, handle the administrative paperwork, and process the claim for you.

Make a payment

9/18/24 Notice: Payee ACH code for payments to LWCC – 0000408976

In September 2024, LWCC transitioned to a new payment system. If you utilize ACH debit block fraud protection, please provide your bank with Payee Code: 0000408976 prior to making a payment.

No action is needed if you do not utilize ACH debit block fraud protection or if paying with a debit or credit card.

Pay as registered user
Pay as guest
Pay by phone
Pay by mail

Pay and manage your bills online

Sign in using your LWCC login to view account balances, make secure online payments, set up or modify automatic payments, and view payment history.

Log in to payClick here to register

Make a one-time payment

Click here to pay as guest

Why should I register for online payment?

Registering streamlines the payment process by eliminating the need to enter your policy number and pay code each time. Registered users can save multiple payment methods in their wallet, set up automatic payments, and view their payment history.

Payment methods for registered users:

eCheck (checking or savings), debit card, or credit card

Quote Payments

For new policyholders who recently bound a quote with LWCC, please enter your quote number and your company’s mailing ZIP code to make your first payment and issue your policy.

Invalid Quote and/or Zip Code.  Please try again or contact LWCC Billing Department at 225-924-7788 or 1-800-519-7787, prompt 1
Where can I find my quote number?

New policyholders can locate their quote number on the proposal provided by their agent. Agents can also retrieve new policyholder quote numbers in CompZone+.

If a new tab does not automatically open, please check your browser pop-up blocker settings, or call our billing department at 225-924-7788 option 1 for further assistance.
Please wait...
An error has occurred. Please contact LWCC Billing Department at 225-924-7788 or 1-800-519-7787, prompt 1.
Oops! Something went wrong while submitting the form.

Policy Payments

For policyholders ready to make a payment on an invoice, please enter your policy number and the pay code found on your latest invoice.

Invalid Policy and/or Pay Code.  Please try again or contact LWCC Billing Department at 225-924-7788 or 1-800-519-7787, prompt 1.
Where can I find my policy number?

Policyholders can find their policy number at the top right-hand corner of their invoice, in their LWCC account, from their agent, or by calling LWCC. Agents can also retrieve policyholder numbers in CompZone+.

Where can I find my pay code?

Your pay code is located at the top right-hand corner of your invoice. You can access a copy of your invoice by logging into your LWCC account and navigating to Policy Info > Policy Documents.

If a new tab does not automatically open, please check your browser pop-up blocker settings, or call our billing department at 225-924-7788 option 1 for further assistance.
Please wait...
An error has occurred. Please contact LWCC Billing Department at 225-924-7788 or 1-800-519-7787, prompt 1.
Oops! Something went wrong while submitting the form.

Did you know LWCC could process your payments automatically?

Paying as a registered user can streamline your  payment process by eliminating the need to enter your policy number and pay code each time. Registered users can also save multiple payment methods in their wallet, set up automatic payments, and view their payment history.

Log in to payClick here to register
Button Text

Call 225-924-7788

800-519-7787 (toll free)

then select option 1

Billing representatives are available Monday through Friday, 8am to 5pm, to assist with payments and answer any policy billing questions.

What should I have ready to make my payment over the phone?

Have your policy number and preferred payment method available.

When mailing your policy payment, please include the payment coupon from the bottom of your invoice. Make checks payable to LWCC and write your policy number on the check.

Mail regular bill payments to:

LWCC
P.O. Box 919142
Dallas, TX 75391-9142

Mail overnight bill payments to:

JP Morgan Chase
Attn: LWCC – LB# 919142
14800 Frye Road, 2nd floor
Ft. Worth, TX 76155