Our best-in-class online business center for agent partners

• If you have technical issues within CompZone+, please submit a ticket utilizing the Question Mark icon in the top right of the CompZone+ screen so that our development team can address it.
• If you have problems regarding your username or access to CompZone+, send an email to information@lwcc.com and someone will respond within one business day.

We understand that how agents write and service business with LWCC is crucial for your agency. Whether you have a substantial amount of business placed with us or plan to grow, having a submission process that is easy and works for you is necessary.

The insurance industry is experiencing a needed digital transformation to partner better with agents. Our decision to create a new submission process includes critical new features to help you write business today, and be positioned to evolve and respond to your future needs.

Log into LWCC Interactive and click the link at the top to access CompZone+.

There is a series of on-demand videos covering common workflows in Interactive to help orient you to the system. Additionally, upon your first log in, you’ll be offered a guided, on-screen tutorial to quickly make you a CompZone+ pro. This tool is available any time you log in if you ever get stuck or need a refresher on learning workflows.

Turnstile functionality (e-mailing in an application) is not an option in CompZone+. Please submit your application directly through the system for processing.

Overall, functionality on Interactive will remain the same, with a few small changes:

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• The class code questionnaire within Interactive will be removed with the introduction of CompZone+. With the new submission process within CompZone+, you will be able to reserve the market with less information on hand.  
• The following three listings will be removed from the Agency Dashboard: policies renewed, renewal quotes, and completed endorsements in CompZone.

Yes, provided in our latest updates, agents are able to modify renewal quotes and new business applications.

Changes to renewal quotes can be made once the quote is approved by the Underwriter. Simple changes like updates to mailing address or EL limits will be processed straight-through and back in quote ready status instantly. More complex changes will be sent back to your Underwriter for further review.  

Recent enhancements will allow you to edit a new business application after the market has been reserved for the submission. This update aims to provide a more proactive approach to your evolving needs when submitting new business.  

Maintaining accurate contact information for our policyholders is crucial. To assist in ensuring information is correct, you will notice a pop-up requesting updated contact information when accessing policies if we have not received updated contact information in the last year. Please update as necessary, the pop-up will continue to appear until information has been provided, but note the ability to close the window and update later.

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Updating information can also be done from the policy page as needed.