LWCC Announces New Chief Marketing and Customer Experience Officer, Seth Irby and Promotion of Gary Sanders to Vice President
Baton Rouge, La. (July 18, 2019) LWCC, Louisiana’s largest workers’ compensation company, announces the hiring of Seth Irby as Chief Marketing and Customer Experience Officer as well as the promotion of Gary Sanders to Vice President. Sanders currently serves as Chief Security Officer.
“We’re thrilled to grow and evolve our team as we continue to champion Louisiana businesses,” says LWCC President and CEO Kristin Wall. “Hard work, dedication and our commitment to serving Louisiana over the last 27 years plays an integral role in achieving our purpose–helping Louisiana thrive. We are confident Seth and Gary will empower us to continue making transformational change in our state.”
Seth Irby, Chief Marketing and Customer Experience Officer
Irby brings to LWCC a variety of experience and expertise in strategic planning, leadership training and facilitation, change management, and strategic communication consulting. Previously a senior consultant with Emergent Method, Irby has led a number of strategic planning projects for clients including LWCC, Louisiana’s Coastal Protection and Restoration Authority, Pelican Chapter of Associated Builders and Contractors, and the LSU Alumni Association. Prior to his work at Emergent Method, Irby served as the managing director for a national fraternity’s headquarters in Richmond, Virginia where he managed a 35-person staff and oversaw the creation and implementation of national priorities, goals, and assessment models.
As Chief Marketing and Customer Experience Officer, Irby will oversee LWCC’s communications and agency relations teams and evaluate and improve the company’s marketing and branding, internal and external communications, and customer experience.
Gary Sanders, Vice President and Chief Security Officer
Sanders has over 25 years of experience in information security and technology including information technology management, infrastructure design, network management and business continuity planning. After joining LWCC in 1997, Sanders progressed through multiple key roles within the IT division. In 2015, Sanders was promoted to assistant vice president of information security and was named Chief Security Officer in 2017.
“Gary’s expertise and contributions to LWCC have been invaluable,” says Wall. “The creation of our security division has allowed us to approach all security matters with a higher strategic priority and laser-like focus. We are pleased to promote Gary to this Vice President role and know he will continue to play an integral role in leading our security efforts.”
Irby and Sanders will work alongside one another as LWCC continues to take on transformational projects in the areas of safety, learning and innovation, and health and wellness, to just name a few. Under Sanders’ leadership, LWCC recently launched a new initiative focused on improving safety in local schools. Irby will not only support Sanders in this work, but provide expertise and resources to the company’s safety team and others as they work to improve the lives LWCC’s customers and fellow citizens. More information regarding LWCC’s Safe Schools program will be provided as the initiative progresses.
About LWCC
LWCC is a champion of Louisiana business and proud to be headquartered in the state capital, Baton Rouge. As a model single-state, private mutual workers’ comp company, we promote safety, security and stability in our state. LWCC is dedicated to excellence in execution from underwriting to life-long care of injured workers. We are proud to partner with our agents and together deliver outstanding service to our policyholders and their workers. Our commitment is to be there for Louisiana business. Always. Our mission is to help Louisiana thrive by bettering our state one business and one worker at a time. LWCC has been recognized by industry leading benchmarker, AON, and named to the 2019 Ward’s 50® group of top-performing insurance companies for achieving outstanding results in the areas of safety, consistency, and performance over a five-year period, 2014-2018. LWCC is pleased to be named as one of the 2018 Best Places to Work in Baton Rouge by Best Companies Group. For more information on the Corporation and its services, please visit www.lwcc.com.
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