BATON ROUGE, La. (March 21, 2024) - LWCC proudly announces it has been recognized by Celent as a winner of its Model Insurer Award for Legacy Modernization. Celent is a global research and advisory firm for the financial services industry.
Celent’s annual Model Insurer Awards recognize the best practices of technology usage in different areas critical to success in insurance. Nominations are submitted by insurance carriers and undergo a rigorous evaluation process by Celent analysts.
Celent judges submissions on three core criteria: demonstrable business benefits of live initiatives; the degree of innovation relative to the industry; and the technology or implementation excellence.
“The Model Insurer Awards recognize how insurers are using technology to change the face of insurance,” said Keith Raymond, Senior Analyst at Celent. “These insurance carriers should serve as an inspiration to others looking for strong examples of best practice implementation that will have a truly meaningful impact on business results and the industry overall. LWCC clearly demonstrates this.”
LWCC was recognized for its legacy modernization efforts, which included thoughtfully leveraging technology to improve communications and insights with agent partners; updating and expanding the functionality of its broker portal; and creating a new underwriting workbench to increase the speed and accuracy of underwriting decisions.
“The progress achieved with this initiative exemplifies our commitment to meeting the needs of our stakeholders, with a specific emphasis on our digital transformation,” said Kristin W. Wall, President and CEO of LWCC. “Our distinct competitive edge lies in being a forward-thinking mutual insurance partner, deeply rooted in understanding the customer and stakeholder journey. We are grateful to Celent for recognizing our work.”
“The project’s success was anchored in our team’s dedication to innovation and agility,” said Gary Sanders, SVP and Chief Information Officer of LWCC. “With this implementation, we’re showcasing our shared vision of creating technology solutions focused on each individual stakeholder.” Sanders served as executive sponsor of the project within LWCC.
LWCC’s recognition by Celent follows a top-10 national ranking in a Catalyit survey of agent’s perception of how well carriers support them, including factors such as being easy to do business with, providing the tools needed to maximize efficiency, and being forward thinking.
About LWCC
LWCC is a Champion of Louisiana and proud to be headquartered in the state capital, Baton Rouge. As a model single-state, private mutual workers’ comp company, we promote safety, security, and stability in our state. LWCC is dedicated to excellence in execution from underwriting to life-long care of injured workers. We are proud to partner with our agents and together deliver outstanding service to policyholders and their workers. Our commitment is to be there for Louisiana. Always. Our mission is to help Louisiana thrive by bettering our state one business and one worker at a time. LWCC has been recognized by industry leading bench marker, AON, and named to the Ward’s 50®group of top-performing insurance companies 17 straight times for achieving outstanding results in the areas of safety, consistency, and performance. For more information on the corporation and its services, please visit www.lwcc.com.
Media Contacts
Kelly Bienn
LWCC Director of Marketing and Communications
225-930-0409 | kelly.bienn@lwcc.com
Catherine Koppel
202-779-2485 | ckoppel@tegpr.com
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