LOUISIANA LOYAL EMPLOYEE SPOTLIGHT

Modernizing LWCC’s technological approach

2021 Q4 EMPLOYEE SPOTLIGHT

Jeremy Schmitt

Infrastructure Manager, IT Department

Jeremy Schmitt, LWCC’s IT Infrastructure Manager, has gone above and beyond to provide smart and steady guidance to his team and ensure LWCC maintains focus on the digital services we deliver to our agent partners, policyholders, injured workers, and providers. Employees like Jeremy, and the work he is doing with the IT department, truly embody what it means to be Louisiana Loyal — a movement to celebrate and elevate Louisiana. His commitment to innovation in technology, coupled with safety and security, allows LWCC to elevate Louisiana.

WHAT OTHERS ARE SAYING

Helping businesses thrive – Safely and securely.

“IT stepped up from the start. They got laptops deployed at the speed of light and took time to help each of their customers along the way. As we all started working from home, they kept us up and running so we could do our part to continue to service our agents and policyholders.”
"He is an asset to LWCC and has been awesome to all of PHS as we transitioned to working remote. Jeremy more than stepped up to the plate during this time."
"One of the things I can tell you about Jeremy is that he is great about fixing actual problems instead of giving people work-arounds. If you ask him to do something, he finds the root cause of the problem and corrects it. He doesn’t tell you to work around the problem by doing this or doing that temporarily while they work on a solution. He finds the problem and corrects it."

Identifying Solutions to Elevate Louisiana

We see Louisiana Loyal take many forms. For Jeremy Schmitt and the LWCC IT department, their remarkable response to COVID-19 and continued prioritization of safety and security, supports LWCC’s ability to thrive and serve over 20,000 Louisiana businesses at the highest level.

“Our department has come together in many ways to all work towards the same goal of elevating Louisiana through everything we do. I enjoy being a part of the bigger picture and knowing that my work and actions are helping to make a difference in people’s lives throughout the state of Louisiana,” says Jeremy.

Helping Business Thrive—Safely and Securely

Remote work and increased digital demands presented both new opportunities and challenges. At the onset of the pandemic, LWCC was able to navigate a transition from our normal office work environment to working remotely—seemingly overnight.  Even while meeting the demands of remote work, the IT team continued to launch and support digital solutions for employees, agent partners, policyholders, injured workers, and providers across the state, while maintaining a focus on connectivity and cyber security.

“With the shift in technology and our focus on being connected 24/7, our IT department becomes more of a necessity than ever before. To give our stakeholders access to information from anywhere they may be, we need to architect versatile solutions that can fill these needs. My team’s focus is to keep LWCC systems up and running. Critical applications like email and policy administration systems need to be functioning for our company to continue seamless operations," says Jeremy.

Jeremy understands that technology infrastructure is vital to LWCC’s ability to provide the level of service that’s earned our great reputation in Louisiana—even more so while the pandemic was peaking.  Jeremy has a role in determining what tasks are most urgent and planning how to execute them. No matter the task, the IT department’s work serves an incredible purpose: keeping businesses running smoothly and critical information safe.

INFORMATION TECHNOLOGY DEPARTMENT

Ensuring Safety and Security

Remote work and increased digital demands presented both new opportunities and challenges. While meeting the many demands, the IT team continued to launch and support digital solutions for employees, agent partners, policyholders, injured workers, and providers across the state, all while maintaining a focus on connectivity and cyber security.

9,085
tickets closed this year
14
major projects completed this year
9,405+
project hours completed
2,400
virtual meetings held

Louisiana Loyal Updates

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
Posted on 24 May 2021

LWCC honored at AASCIF Awards

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla.

news
October 28, 2024

LWCC Raises $58,000 For Kids’ Chance Scholarship Program

LWCC hosts management and strategy expert Renee Mauborgne for annual Speaker Series to support the Kids’ Chance Scholarship Program

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October 16, 2024

LWCC’s Louisiana Loyal Service Project Provides 24,000 Meals for Greater Baton Rouge Food Bank

Together, LWCC employees and agent partners donate time and money to combat food insecurity in the Capital Region.

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October 2, 2024

LWCC Spotlights Policyholders St. Tammany Fire Protection Districts #1 & #4 as Exemplary Safety Leaders

These LWCC policyholders are leading the state in safety by deploying innovative training and dynamic tools that protect lives, prioritize firefighters’ health, and elevate safety standards in Louisiana.

news
October 1, 2024

LWCC Named Best Place to Work in 2024

LWCC is proud to be recognized as one of Baton Rouge's Best Places to Work.

news
July 11, 2024

LWCC Named to Ward’s 50 Top-Performing Insurance Companies

Award recognizes overall businesses excellence in operations, finance and safety.

news
June 10, 2024

5 Steps to Safety in the Workplace

A successful safety and risk management program requires detailed planning, careful implementation, and employers and employees who are committed to a strong safety culture.

news
May 1, 2024

Top Tips for Work Zone Safety

LWCC recognizes National Work Zone Awareness Week, sharing tips and reminders to ensure safety for all.

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January 17, 2024

LWCC Awards $20,000 in Support to Three Exceptional Nonprofits through Holiday Giving Contest

LWCC’s annual Holiday Giving Contest celebrates and elevates Louisiana-based nonprofits in partnership with agent partners.

news
December 12, 2023

Celebrating Louisiana: 2023 Year in Review

In 2023, LWCC continued its commitment to Louisiana, launching new initiatives and building on past successes. Look back on the many ways we celebrated our great state this year.

news
December 11, 2023

Navigating Life’s Challenges: Insights from Ryan Holiday

Ryan Holiday, author and stoic philosopher, provided a framework for navigating life’s complexities utilizing ancient wisdom and key messages from his bestselling trilogy during LWCC’s Speaker Series event.