AGENT PARTNERS
Working together to elevate Louisiana one business and one worker at a time
Agents are our first partner in delivering best-in-class workers’ comp insurance and elevating Louisiana. Since we wrote our first policy together in 1992, we have succeeded by having a strong working relationship, together providing safety and security to policyholders.
Ensuring that our agent partners have the tools they need to be successful is paramount. Our focus is to make sure that you are equipped with the knowledge and skills necessary to provide unmatched service to your customers.
OUR COMMITMENT
Improving our partnership through evolving experience enhancements
A major part of our work in elevating Louisiana is enhancing LWCC’s customer experience and meeting the needs of today’s evolving marketplace for our agent partners. Our industry is advancing faster than ever before and if we don't improve our approach, we'll become irrelevant. Working together, we can compete against other direct writers and create a better experience for our clients.
Agent Resources & Tool Bank
Agency Council & Service Enhancement Panel Members
The following agency partners exemplify excellence in commercial insurance knowledge and share LWCC’s commitment to being Louisiana Loyal. We appreciate their service to our mutual insureds and the insights that help LWCC be a catalyst elevating Louisiana’s position in America.
New Business Submission Guide for Agents
The speed and competitiveness of an LWCC quote relies heavily on the amount and quality of information provided upfront by our agent partners. Here is an outline of the minimum requirements and best practices for applications submitted through our online portal CompZone.
2021 NCCI Miscellaneous Values & Ownership Payroll Limitation Summary
LWCC uses the National Council on Compensation Insurance (NCCI) Miscellaneous Values and the Ownership Payroll Limitation Summary for all new and renewal business. Please access the current Miscellaneous Values and the Ownership Payroll Limitation Summary for 2021 here.
LWCC INTERACTIVE
Policy Management Made Easy
Our secure, password-protected online resource simplifies the management of your agency’s LWCC workers’ comp policies. Available 24/7, it allows agents to request loss runs and claims analysis, as well as access policy information and LWCC’s online business center, CompZone+.
Become an LWCC Agent Partner
Our agent partners work directly with policyholders to create a culture of safety that allows companies to prevent workplace accidents and injuries and reduce their claims-related costs. LWCC is committed to helping Louisiana and its workforce thrive. Your interest in becoming an agent partner shows that you share the same dedication to our home state.
LWCC works exclusively with agents based in Louisiana. If you are a Louisiana agency, we invite you to begin the application process to write with us.
MEET LWCC'S AGENCY RELATIONS TEAM
The LWCC Agency Relations Team is a dedicated agent resource providing the tools and information necessary to make doing business easier for both you and your policyholder. Along with the underwriting team, Agency Relations can provide up-to-date information and personalized service for your agency.
or individual
LWCC covers only Louisiana businesses and organizations
workplace safety
Guaranteeing your workplace is as safe as possible for your workforce is the best way to minimize risk and decrease chances of workplace injury.
system of free resources
A vast online library of regularly-updated safety resources, tools, and references made available to policyholder for free.
safety experts
LWCC’s Consultants on Call are dedicated to understanding your operations and customizing safety solutions to meet your needs.
mutual insurance company
We are mandated to serve the mutual benefits of its members.
personalized service
Our Agency Relations Representatives are available to partner with you to serve your policyholders through in-person or virtual visits, depending on your preference.
underwriting team
Specialized team with in-depth knowledge of the unique needs of companies of various sizes and specialties.
tools and information
The team assists agents in connecting to relevant department contacts, as well as resources, tools, guides, and educational materials available from LWCC.
dedicated agent resource
LWCC Agency Relations are here to serve agents and their staff only.
compassionate care
Genuine compassion requires the experience to know what matters and what help is actually needed.
plan development
WorkAction plans are customized to the injured workers’ needs by vocational rehabilitation specialists.
early intervention
Our WorkAction return-to-work program capitalizes on the window of opportunity right after an employee is injured to help create a return-to-work plan that works for you.
return-to-work program
Our experienced team helps design the right program for individual claims, or assist you in creating a proactive program to safely get your employee back to work — all at no cost.
quality medical care
Including hospitals, clinics, specialists, pharmacies, physical therapists, chiropractors, diagnostic testing, durable medical equipment vendors, rehabilitation, and home healthcare providers.
skilled providers
LWCC has selected providers across the state based on their expertise in occupational medicine, professional credentials, use of established treatment guidelines, and effective return-to-work practices.
prompt access
With OMNET®, injured employees are guaranteed appointments with specialists on a priority basis.
statewide
The first of its kind in Louisiana, OMNET includes providers across the state, even in rural areas.
strong financial results
The dividend program is made possible by the sound counsel of our agent partners, our employees’ dedication to excellence in execution, policyholders’ continued commitment to safety, a strategic approach to investment and risk management, and guiding principles that keep us focused on planning and preparing for the unexpected.
policyholders
Returns are maximized by long-term policyholders who become fully vested in the dividend program.
shared
A unique benefit for policyholders of a mutual insurance company.
workers’ compensation related
Provide a broad range of litigation services in the workers’ compensation arena.
provides counsel
The team handles cases of all sizes, regardless of the complexity of the dispute at issue.
in-house legal team
The Johnson, Rahman & Thomas team has approximately 19 lawyers, paralegals and legal assistants.
correct premium
Per the policy, the final premium is determined after the policy ends by using the actual premium (validated at the audit), along with proper classifications and rates.
charged
The amount of premium due.
opportunity
The audit is an important step in the workers’ comp insurance process.
financial gain
Can include paid benefits, unnecessary treatment or prescriptions, misrepresenting business details, and more.
intentional deception
Deception by a member of the workforce, a company leader, or a healthcare provider.
fully protect
Workers’ compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job.
assist employers
Agents solicit and negotiate insurance contracts for the best fit between an insurer and a business or organization.
valuable resource
LWCC does not write workers’ comp policies directly with employers. We are proud to partner with agents across the state to provide outstanding service to our policyholders and their workers.
business, organization,
LWCC covers only Louisiana businesses and organizations
insurance policy
Our focus always has and always will be workers’ comp insurance
business or individual
LWCC covers only Louisiana businesses and organizations
injured workers
LWCC understands the difficulty of being injured on the job and is there to help those requiring assistance in recovery and return to work.
workers’ compensation
A form of insurance providing wage replacement and medical benefits to employees injured on the job.
private, nonprofit
We are mandated to serve the mutual benefits of our members.
evaluate corporate performance
The broader impact a company is having on the community and the world.
Non financial factors
Environmental, social, and governance
safety resources
Training, information, and experienced professionals made available to policyholders to prevent workplace accidents and improve overall workplace safety.
TEAM & TERRITORIES
Agency Relations Representatives
The LWCC Agency Relations Representatives serve as a liaison between LWCC and our agent partners. Our trusted team is here to assist you in providing unparalleled service to your policyholders.
Find a team member in your area for assistance.
Agency Relations Team Contact Information
8AM-5PM, Monday-Friday
Replies are usually sent within 24-48 hrs.
Agency Relations Inquiry Form
Agent news & updates
LWCC Spotlights Policyholders St. Tammany Fire Protection Districts #1 & #4 as Exemplary Safety Leaders
These LWCC policyholders are leading the state in safety by deploying innovative training and dynamic tools that protect lives, prioritize firefighters’ health, and elevate safety standards in Louisiana.
